Customer Profiles

"Certified Oil is a convenience store/gasoline retailer with 90 locations in Ohio,
Kentucky and West Virginia. We have been using Cardware International
for over 20 years for a number of different applications. They print and
distribute our proprietary credit card and also supply us with imprinters,
pin pads and credit card equipment. Cardware has been a very trusted
partner to Certified and a good resource for information in the ever
changing credit card environment."
 
Tom Bell
IT Manager
Certified Oil
Columbus, Ohio

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"T-Tech is a leading provider of secure electronic payments. Our company offers a
comprehensive suite of ACH and Check Conversion solutions to financial institutions
and their business customers. We use Cardware International for our electronic
check program, specifically terminal/scanner deployment, programming
downloads, and application file builds. We also use their help desk services
for after-hours & weekend support. The Cardware staff has always been
supportive and responsive to our needs and goals. They constantly strive
to provide us with quality service in every aspect of our program."

Scott Handsel
Client Services Manager
T-Tech

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"I oversee merchant services for more than 35 banks.
We use CardWare’s help desk services, terminal
support and deployment services. Additionally,
CardWare supplies our merchants with terminal
supplies such as credit card slips, printer ribbons,
imprinters, etc. I can always depend on CardWare
to give 110% when dealing with our merchants
and our sales/operations staff."

Missy Linville
Operations Manager, AVP
Security Bankcard Center
Merchant Services

In March, 2008, Missy added these comments:
“I wanted to send you an email regarding a few of your employees. Sandy Jackson
is not only knowledgeable and personable, but when we put in a request, she is so
on top of it. She has done a tremendous job rolling out the new online system,
and has trained us all well. She is willing to go the extra mile to help out,
and we just love that.

Second, Chad White and Mike Firestone really know how to take care of their
customer. I came to them with an emergency request and there was never even
a question regarding whether they could get it done. I expected to hear "sorry we
can't help you" (which I heard from 2 other vendors). But not Mike and Chad!
All I heard is "when do you want them?". They have been wonderful. I wanted to
make sure you were aware how great your staff is handling your customers!"

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"Michigan Retailers Association is the oldest ISO in the country,
having started selling bankcard processing solutions in 1968.
We are a multi-faceted organization that has merchants in more
than 30 states who use our credit card solutions. Cardware
International supplies us with the credit card transaction
consumables used by our customers. Cardware is always
willing and able to step up and provide quality service to
us in a timely manner. They treat our customers the same
way we train our employees to treat our customers.
In fact, Cardware has, in the past, corrected emerging problems for our
customers before we knew a problem even existed.

With Cardware, you know that your customers will be handled
with the highest level of service and always treated with respect."

John Mayleben
Michigan Retailers Association